Hi there. How can we help you?

Email us at hello@theshoeboxedit.com or fill out the contact form below, and we'll get back to you!

Frequently asked questions

When will my order be delivered?

We currently ship to the US and Canada. Delivery typically takes 4–10 business days. After placing your order, you'll receive a confirmation email with details about your shipment and delivery.

Can I return my product?

Because each print is made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or ordering the wrong item.

However, if your print arrives damaged, defective, or you receive the wrong item, please contact us within 28 days of delivery with photos, and we’ll arrange a replacement or refund.

What should I do if my item arrives damaged?

If your item, or any part of it, arrives damaged, please email us a photo of the damage within 28 days of receiving your order. We'll be happy to arrange either a replacement or a full refund.

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